Terms and Conditions

Planet of Health
Website: planetofhealth.org

Last updated: March 2026

1. Company Information

This website is operated by Planet of Health.

Throughout the site, the terms “we”, “us”, and “our” refer to Planet of Health. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by the following Terms and Conditions.

If you do not agree with these Terms, you should not use this website.

These Terms comply with applicable United Kingdom and European Union consumer protection and e-commerce regulations.

2. Purpose of the Website

Planet of Health provides information, products, and resources intended to support:

general wellbeing
healthy nutrition and lifestyle
natural health support
family wellbeing
nutritional and lifestyle support for children, including children on the autism spectrum

The website and store are intended for informational and educational purposes and for the sale of wellness-related products.

3. Medical and Health Disclaimer

The content on this website, including articles, product descriptions, recommendations, and other materials, is provided for informational purposes only.

Planet of Health does not provide medical advice, diagnosis, or treatment.

Nothing on this website should be considered a substitute for professional medical advice from a qualified doctor, pediatrician, or licensed healthcare professional.

Before using any product or making changes to diet, supplementation, or lifestyle, especially for children or individuals with medical conditions (including autism spectrum conditions), you should consult a qualified healthcare professional.

Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary.

4. Eligibility to Use the Website

By using this website, you confirm that:

you are at least 18 years old, or
you are using the website under the supervision of a parent or legal guardian.

You agree to use the website only for lawful purposes and in accordance with these Terms.

5. Product Information

We make reasonable efforts to ensure that product descriptions, prices, and availability are accurate.

However:

product packaging and ingredients may change
information on the website may occasionally contain errors or inaccuracies

Planet of Health reserves the right to correct errors and update product information at any time without prior notice.

Customers should always read product labels and instructions before use.

6. Orders

When placing an order through our website, you agree that:

the information provided is accurate and complete
you are legally authorized to make the purchase

An order confirmation does not constitute acceptance of the order. We reserve the right to cancel or refuse orders where necessary.

Reasons may include:

payment issues
suspected fraud
product unavailability
incorrect pricing

7. Prices and Payments

All prices are displayed in the applicable currency and may include or exclude taxes depending on the customer's location.

Planet of Health reserves the right to change prices at any time without prior notice.

Payment must be completed before goods are shipped.

8. Shipping and Delivery

Delivery times provided on the website are estimates only and are not guaranteed.

Planet of Health is not responsible for delays caused by:

postal services
customs processing
circumstances beyond our control

Customers are responsible for ensuring that shipping information is correct.

9. Returns and Consumer Rights

Customers located in the European Union or United Kingdom have the right to withdraw from a purchase within 14 days under consumer protection laws.

The withdrawal period begins the day the customer receives the goods.

To exercise the right of withdrawal, customers must notify us in writing.

Returned products must:

be unused
be in original packaging
be returned within the specified timeframe

For hygiene and safety reasons, certain products (such as opened supplements or food products) may not be eligible for return unless defective.

Refunds will be processed after the returned goods are received and inspected.

10. Limitation of Liability

To the fullest extent permitted by law, Planet of Health shall not be liable for:

indirect or consequential damages
misuse of products
decisions made based on website content
health outcomes related to product use

Nothing in these Terms limits liability where such limitation is not permitted under UK or EU law, including liability for fraud, death, or personal injury caused by negligence.

11. Intellectual Property

All content on this website, including:

text
graphics
logos
product descriptions
images
branding

is the property of Planet of Health or its licensors and is protected by intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

12. Privacy and Data Protection

Planet of Health processes personal data in accordance with:

UK GDPR
EU GDPR
applicable data protection laws.

Details about how we collect and process personal data are described in our Privacy Policy.

13. Third-Party Links

This website may contain links to third-party websites. Planet of Health is not responsible for the content, policies, or practices of those websites.

Use of third-party websites is at the user's own risk.

14. Changes to Terms

Planet of Health reserves the right to update or modify these Terms at any time.

Changes will take effect immediately once published on the website.

Users are encouraged to review these Terms periodically.

15. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom, unless mandatory consumer protection laws of the customer’s country require otherwise.

Disputes arising from these Terms shall be subject to the jurisdiction of the competent courts.